Contact and Support
- General and account help: [email protected]
- Payments, receipts, and tickets: [email protected]
- Privacy, access, export, and deletion: [email protected]
- Safety, moderation, and appeals: [email protected]
- Accessibility: [email protected]
- Security reports: [email protected]
Include useful context
Include the account email, event or case reference, device and app version, approximate time, expected result, and a screenshot with private details removed. Never email a password, Apple Pay token, QR credential, full payment number, API secret, or identity document unless support provides an approved secure method.
Urgent safety
OnTheFarm is not an emergency service. Contact local emergency services or campus public safety for immediate danger.